When you open the Portable Charging Case, both earbuds will turn on and connect to each other. A voice prompt will confirm this with 'Power on, Pairing.' Allow them a minute to dual-pair. Please ensure that only one earbud's LED light flashes white, indicating the earbuds have successfully dual-paired and are ready to pair with your device or are in pairing mode.
Go to the Bluetooth settings on your audio device and select 'MIXX StreamBuds Hybrid Charge 2' from the list. Once paired successfully, you will hear 'Connected,' and the earbud LED lights will turn off.
If your StreamBuds Hybrid Charge 2 are still not working please contact our support team via this link, they will be happy to help.
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