How do I connect my SoundUp EP1 earphones to an audio device?

If this is your first-time pairing using Bluetooth follow the steps written below.

If you have used your earphones already and are trying to pair wirelessly to a new device.

Make sure you have removed the SoundUp EP1 earphones from all Bluetooth menus on all devices in your home, you can then use the written steps below.

To connect wirelessly, please follow the below steps:

• Turn off the Bluetooth on the device you wish to connect to.
• Press and hold the Multi-function power button to turn the earphones on. You should hear a voice prompt say "Power on" and the LED should start to flash.
• If the LED is flashing BLUE and RED the headphones are in pairing mode and ready to pair to your device.
  • • If you hear "Connected" and the LED turns off this means they are being connected to by the last device they were paired with. Locate this device and remove the earphones from the Bluetooth menu.
• Turn on the Bluetooth of your chosen device and search for MIXX SoundUp EP1, once successfully paired you will hear "connected" and the LED indicator will turn off. You can now listen to music, podcasts or videos wirelessly.

For additional assistance contact our support team using this link.