The SoundUp HP1 headphones can be connected to a device using Bluetooth wireless connection or a 3.5mm audio cable (sold separately)
If this is your first-time pairing using Bluetooth follow the steps written below.
If you have used your headphones already and are trying to pair wirelessly to a new device.
Make sure you have removed the SoundUp HP1s from all Bluetooth menus on all devices in your home, you can then use the written steps below.
To connect wirelessly, please follow the below steps:
- Turn off the Bluetooth on the device you wish to connect to.
- Press and hold the Mode button to turn the headphones on. You should hear a voice prompt say "Power on" and the LED should start to flash.
- If the LED is flashing BLUE and RED the headphones are in pairing mode and ready to connect to your device.
- If you hear "Connected" and the LED turns off this means they are being connected to by the last device they were paired with. Locate this device and remove the headphones from the Bluetooth menu.
- Turn on the Bluetooth of your chosen device and search for SoundUp HP1, once successfully paired you will hear "connected" and the LED indicator will turn off. You can now listen to music, podcasts or videos wirelessly.
To connect using a cable, please follow the below steps:
- Check your device has a 3.5mm Audio Port, and that it is clean.
- Find a 3.5mm audio cable.
- Plug one end of the cable into the 3.5mm Audio Port on the SoundUp HP1 headphones.
- The other end of the cable can then be inserted into your devices 3.5mm Audio Port. You can now listen to music, podcasts or videos without using the headphones battery.
For additional assistance contact our support team using this link.